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Shipping & Returns


Returns Policy

You may return any damaged or faulty items within 30 days of delivery for a full refund or replacement. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

All returns for non-defective products, or products ordered in error, will receive store credit only, and will incur a 20% restocking fee. Store credit will be valid for 90 days from the time credit is given. We will not refund the purchase price on any items that are returned for buyer error. We do not accept return for nutrients or liquids (ph Up/Down).

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

import duties and fees for international orders are to be paid by the purchaser / receiver. We do not accept returns for international orders, nor will we pay for unclaimed items to be shipped back. International buyers, please order wisely. If you have any questions please contact us before placing your order.